Our growing Oakville client who is a leader in the financial industry is looking for a Collections Representative/ Asset Recovery Analyst to join their team. The ideal candidate will have a minimum of 2-3 years related experience and will be responsible for the following:
This position reports to the Director, Account Solutions and Asset Management. The candidate will be responsible for contacting customers regarding past due accounts and ensuring that payment arrangements are made to bring accounts up to date. The role is focused on finding solutions to ensure the successful performance by our customers under financial contracts and, where necessary, making strategic and difficult decisions in pursuing recovery efforts.
Key Responsibilities:
* Contact customers by phone, email, text message and other written correspondence regarding past due accounts and other related matters
* Work with customers to bring accounts current, using established practices (term modifications) and innovative solutions (taking additional collateral, personal or real property)
* Perform and understand various searches and due diligence (i.e. credit bureaus, buyouts, asset comparables, financial statements, etc.)
* Handle and/or assist with recovery efforts of secured assets
* Retain and correspond with third-party servicers incidental to recovery efforts (bailiffs, remarketers, vendors, auctioneers, skip tracers, third-party collection agencies, etc.)
* Make recommendations to your Director as well as other senior management on the best course of action
* Process delinquent files into default status
* Save meticulous notes and related documents using our file management software
* Other tasks as may be requested
Requirements:
The Account Solutions and Asset Management Analyst must have a strong attention to detail and the ability to work well under pressure and tight deadlines. The candidate should have very strong negotiation skills, experience reading credit bureaus and other financial statements. The ability to handle challenging and difficult conversations with customers is a must and a necessary ingredient for success. A positive and professional attitude with the ability to work well both in a team environment as well as individually is crucial.
The successful candidate must be organized and accurate. Strong written and oral communication skills are required and proficiency in Microsoft Office is a must.
Qualifications:
* A University or college degree in a business-related field is preferred
* At least 2-5 years of work experience in a similar role is required
Salary 50K-55K
If you are interested in this fantastic opportunity then please email your resume directly to
[email protected] asap.