Account Processing Officer

Our client, a leading financial services organization, is seeking an Account Processing Officer to join their team. As an Account Processing Officer, you will be part of the Wholesale Brokerage and Operations supporting branch (client) request processing. The ideal candidate will have accuracy and attention to detail, multi-tasking and strong organization, and intermediate Microsoft Office skills which will align successfully in the organization.

Job Title: Account Processing Officer

Location: Halifax, NS

Pay Range: $23.25

Shift:  M-F 9am-5pm

What's the Job?

• Process credit card requests related to credit balance refunds and handle exception transactions with care and consistency.
• Research and investigate administrative requests, applying the appropriate rules and regulations to ensure accurate processing.
• Provide professional, timely, and efficient service to branch (client) requests involving complex and often multi-product transactions.
• Collaborate with colleagues and management to improve the quality of client service and support continuous improvement.
• Support process streamlining efforts and provide guidance to more junior staff as required.

What's Needed?

• Accuracy & attention to detail to ensure transactions are processed correctly and consistently.
• Multi-tasking and organization to manage multiple request files while meeting service expectations.
• Microsoft Office (intermediate) to review, organize, and work efficiently with documentation.
• Ability to follow established rules and regulations while investigating administrative requests.
• Strong teamwork mindset and willingness to learn, improve, and contribute to process enhancements.

What's in it for me?

• Opportunity to build a strong foundation in account processing within Wholesale Brokerage and Operations.
• Clear focus on professional, timely client service—where your accuracy directly impacts outcomes.
• Structured onboarding with systems access typically taking about 1 week.
• Hybrid work model after fully trained: work from home 2–3 days per week depending on business need.
• Potential for extension depending on business need and performance, with limited possibility of conversion when roles become available.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.