Sales Support Specialist 4205

Our client, a manufacturing and customer-focused organization, is seeking a Sales Support Specialis to join their team. 

Job Title: Sales Support Specialist

Location: Markham, ON

Pay Range:  $23.41/hr

What's the Job?

• Support sales growth for an assigned geographic area to achieve financial targets across multiple P&L responsibilities.
• Manage customer accounts by following up for administrative needs and providing troubleshooting assistance for orders, account status, and other issues via phone or email.
• Perform operational activities including creation of accounts, setup of items, and management of E-commerce platform orders while following business processes and policies to ensure compliance.
• Provide ITO (presales support) including customer inquiries and quote preparation, and support OTR (order entry and order management) through pre-order booking, order entry, shipment support, and invoicing coordination.
• Act as a key contact for finance-related customer and sales issues, including billing disputes, credit memos, collections, payments, and credit card transactions; identify and execute continuous improvement opportunities that improve customer satisfaction, productivity, and cost control.

What's Needed?

• Bachelor’s degree or diploma from an accredited university or college.
• At least 3 years of experience in a customer service or sales position.
• Strong oral and written communication skills.
• Extremely proficient with MS Office.
• Knowledge of SAP.
• Experience working in a manufacturing environment (Supply Chain Knowledge is an asset)

What's in it for me?

• Work on meaningful customer-facing support that directly impacts order accuracy, responsiveness, and satisfaction.
• Build confidence by owning key steps across presales support, order management, and finance issue resolution.
• Contribute to continuous improvement initiatives that strengthen productivity and cost control.
• Operate in a KPI-oriented environment where your organization and follow-through are recognized.
• Develop deeper expertise in SAP-enabled processes, E-commerce order workflows, and cross-functional coordination.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.