Bell Person

Industry

Hospitality and Catering

Advert ID

USA_384360

Location

San Francisco

Job Type

Permanent

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

San Francisco, CA - Govt Sol - (USA) 275 Battery Street Suite 710 CA San Francisco , CA - 94111 Phone : 415-781-7171

ContactNumber

415-781-7171

Job Description

Responsibilities:
 Arrive to work on time and as scheduled.
 Warmly greet and welcome guests as they enter and exit the hotel.
 Promptly respond to the guests request for bell service and carry luggage to the guest room.
 Ensure that front lobby, all entrances and immediate exteriors of the hotel are kept clean.
 Have knowledge of the hotel property, services and hours of operations.
 "Sell" amenities of the hotel such as bar, food service etc.
 Pick up and deliver guest laundry for valet service.
 Be responsible for arrangement/storage of luggage carts, guest baggage and packages. Use extreme care when storing, loading, and delivering.
 Protection of the guest and hotel property. Watch for people in unauthorized areas, suspicious persons, safety hazards etc.
 Deliver packages, faxes, amenities and messages to the guests. All should attempted to be delivered within 15 minutes of receipt.
 Remove safety hazards
 Set up and break down meeting room according to directions from Sales staff/BEO.
 Assist Front Desk when necessary.
 Be in proper uniform and properly groomed at the start of assigned shift.
 Possess a valid drivers license in order to valet guest cars. Obeying all laws and using caution at all times in order to avoid property damage and personal injury.
 Assist in the set up, delivery and charging of room service orders.
 Assist with tray runs on all floors of the hotel. Picking up trays, dishes, flatware, glasses and garbage. Breaking down the room service trays correctly

Qualifications:
 Be able to communicate accurately and effectively in verbal and written form with employees and guests to respond completely to inquiries, give directions, provide instructions, answer questions and provide superior customer service.
 Properly handle guest complaints/concerns.
 Understand hotel and guest room technology in order to help guest operate systems.
 Operate computer, telephone and other office equipment.
 Lift heavy things approximately 50 pounds.
 Push/pull heavy bell cars approximately 100 pounds.
 Stand/walk for long periods of time with little or no sitting.
 Read maps and give clear directions.
 Know emergency procedures.
 Assist in evacuation in case of emergency.