Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Springfield
    Job Type : Temporary
    Date: Wednesday, 30 October 2019
    Hi,

    Manpower has immediate opening for Customer Care Specialist in Springfield, OH.

    What's in it for you?

    o $13.00 - 14.00 per hour

    o Shift: TBD

    o Temp-to-Perm

    What is the job?

    * Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
    * They have adherence times and handle times to meet.
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
    * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

    What you bring to the job?

    * Customer care experience

    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Springdale - Washington County
    Job Type : Contract
    Date: Tuesday, 29 October 2019
    $10.00 per hour and will increase to $12.50 per hour after hired buy client.
    (4-8 weeks with perfect attendance and excellent performance)
    Full-time, 40 hours per week (Flexibility required as your schedule will change from week to week.
    Will be provided state of the art headsets, computers and technology.
    Must be able to pass drug screen and criminal background check

    There are a variety of shifts available, including Sunday-Wednesday; Monday-Thursday & Friday-Monday. These are 2nd shift opportunities and must have availability until midnight until Christmas. These are Temp-to-Perm positions and with perfect attendance and call stats, you could be hired on permanently within 30-60 days!

    $200 Sign-on Bonus after 80 hours!
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Tuesday, 29 October 2019
    Customer service representative (Contract)

    The bilingual Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity.
    Must have strong interpersonal, customer service and communication skills
    The work environment is challenging, fast-paced depending on the period, professional but relaxed in an insurance field.

    Description:
    1-2 years of experience of Customer Service
    Calls will be about information requests, case information requests, and information on medical coverage.
    Contractors will handle different requests
    All inquiries will be over the phone and questions will be answered directly during the calls, or after some research.

    Qualifications:
    Excellent communication skills in French and in English
    Enjoy searching for information
    Ability to multitask
    Details oriented
    Computer savvy

    Hours of operation:
    The shift will be from 8:00 pm - 8:00 pm (Monday to Friday).

    Représentant Service à la clientèle (contrat)

    Le représentant au service à la clientèle est responsable de la gestion des demandes des clients par téléphone, par courriel, prise de commandes et suivis. Les clients peuvent être soit externes soit internes et leurs demandes peuvent être variées de la plus simple à la plus complexes. Ce poste requiert de fortes habiletés interpersonnelles et de communication.
    L'environnement de travail et professionnel et présente des défis dans le domaine de l'assurance.

    Description :
    1 à 2 années d'expériences en service à la clientèle
    Les appels concernent des demandes d'information sur la couverture médicale et des requêtes sur ces cas particuliers.
    L'agent aura à traiter des demandes diverses
    Les réponses aux requêtes se feront durant l'appel après avoir fait les recherches nécessaires.

    Compétences :
    Excellentes habiletés en français et en anglais
    Aimer faire de la recherche d'information
    Habile pour le multitâches
    Orienté détails
    À l'aise en informatique

    Horaire de travail :
    L'horaire de travail est de 8h à 20h du lundi au vendredi.
  • Valid City, State or Zip Code: Springfield
    Job Type : Contract
    Date: Monday, 28 October 2019
    AIZJP00011328

    Customer Care Specialist I

    Pay Rate Range: $13.00 - $14.00

    The role of a Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact and you care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolution.

    Chance to be extended beyond End Date: This is driven by excelling production, zero attendance concerns and strong intangibles within the resource.

    Temp to Perm: Yes.

    * They have adherence times and handle times to meet.
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
    * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

    that can accept feedback and implement the corrective action immediately. Someone who easily adapts to change.

    Strong skills: Problem solving, critical thinking, effective and professional, verbal and written communication.

    The Ideal Candidate Will Have
    * Strong attention to detail
    * Love talking to people and ability to WOW customers on every call
    * Excellent verbal, written, and listening skills
    * Relentless drive to own the customers problem and resolve it
    * Ability to adapt well to change
    * Ability to work well in a fast paced work environment
    * Ability to think outside of the box to resolve problems
    * Ability to multi-task using technology, including call handling, loan level review and call documentation
    * Minimum high school diploma or GED, and 1 year work experience required
    * College degree with 0-1 year work experience, preferred

    Why You Should Consider This Role
    * You love helping and connecting with people
    * You're a problem solver who likes to think on their feet and enjoys a challenge

    What You Will Like
    * The diversity - every day and every customer is different
    * The opportunity to demonstrate your unique problem solving abilities to our customers and to the rest of your team
    * The difference in the value Assurant places on great customer service and the recognition you will receive from our customers and our leaders when you exceed our customer's expectations

    Qualification
    Must Have
    CCS I Ability to adapt easily as procedures/assignments change
    Required Responses from Vendors Has candidate passed all testing requirements?
    Nice to Have

    Pay Rate 13.00
    Shift Days/Shift Hours - Each different shift needs a separate Resource Request Shifts will vary, to be discussed during interviews.
  • Valid City, State or Zip Code: Durham
    Job Type : Contract
    Date: Monday, 28 October 2019
    We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:
    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services

    Qualifications:
    Previous experience in customer service, sales, or other related fields
    Healthcare call center experience a PLUS
    Preference goes to those with healthcare experience (at least 1 year)
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills

    If this is something you are interested and would like to hear more, apply today!!
  • Valid City, State or Zip Code: Duluth
    Job Type : Contract
    Date: Thursday, 24 October 2019
    DATA ENTRY CUSTOMER SUPPORT, Superior, Wisconsin

    Are you looking for day shift hours and no weekends? If so, Manpower would love to hear from you!

    What's in it for you?
    * Full time hours, 40 hours per week
    * Day shift: 10am to 7pm
    * $14 per hour
    * Long standing company in Superior, Wisconsin
    * Option to take free college courses towards a 2 or 4 year degree

    What is the job?
    * Accurately take customer orders over the phone and enter into databases
    * Conduct outbound calls to customers regarding orders, accounts, surveys, special projects
    * Inform customers about new products and make product suggestions
    * Prepare outgoing invoices and other administrative tasks as needed

    What you bring to the job?
    * Skilled in dealing diplomatically with customers under stressful conditions
    * Great attitude and willing to learn
    * Ability to communicate effectively, courteously, and professionally in-person, over the phone, and through e-mail
    * High school diploma or equivalent

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 218-727-8891.
    We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Morristown
    Job Type : Contract
    Date: Wednesday, 23 October 2019
    LOOKING FOR OFFICE CUSTOMER SERVICE REPRESENTATIVES.

    YOU WILL BE CALLING CUSTOMERS (FOLLOWING A SCRIPT), ASKING CUSTOMERS ABOUT EXPERIENCE WITH THE COMPANY.

    MUST SUBMIT RESUME TO BE CONSIDERED!!!

    YOU MUST HAVE EXCELLENT COMMUNICATION SKILLS
    ABLE TO READ AND SPEAK ENGLISH VERY WELL
    ABLE TO TYPE

    THIS IS ROUTINE, EASY WORK - YOU MUST SUBMIT YOUR RESUME IN ORDER TO BE CONSIDERED FOR THIS POSITION.

    PLEASE REGISTER ON MANPOWER.COM - AND CALL US ONCE YOU'VE REGISTERED

    CONTACT US IMMEDIATELY - ONLY 2 SPOTS REMAINING!

    ASK FOR - LORETTA
  • Valid City, State or Zip Code: Jefferson City
    Job Type : Contract
    Date: Wednesday, 23 October 2019
    Are you ready for a change? Are you looking for a company, in which you can grow and advance?

    Call us today!

    A reputable company in Jefferson City, MO is looking to add dedicated individuals to their team! If you have experience working in a call center environment, experience in medical billing and coding, or are just interested in learning more, please call us today at 573-635-2434, or apply online at www.manpower.com.

    *Weekly Pay
    *Health Benefits and 401k offered
    *Tuition Reimbursement
    *Referral and Attendance Bonuses
  • Valid City, State or Zip Code: San Francisco
    Job Type : Contract
    Date: Wednesday, 23 October 2019
    We are looking for seasonal staff to assist the Registration Contact Center in our San Francisco office. This individual will be supporting multiple events and will be required to answer calls, emails and live chat, as well as data entry. The ideal candidate needs to be comfortable with multi-tasking and have basic computer experience, such as Microsoft office and Adobe. Our office is an open office, so the candidate also needs to be comfortable with working in this type of environment.
    Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Valid City, State or Zip Code: Springfield
    Job Type : Contract
    Date: Wednesday, 23 October 2019
    Manpower has immediate opening for Customer Care Specialist in Springfield, OH.

    What's in it for you?

    o $13.00 - 14.00 per hour

    o Shift: TBD

    o Temp-to-Perm

    What is the job?

    * Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
    * They have adherence times and handle times to meet.
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
    * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

    What you bring to the job?

    * Customer care experience

    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Throop
    Job Type : Contract
    Date: Tuesday, 22 October 2019
    ManpowerGroup is recruiting for a 3 month Billing Associate assignment in Throop, PA. If you have call center and/or billing experience this may be the job for you!

    Duties include assisting and responding to customer inquiries concerning their bill, consulting and performing the research necessary to resolve inquiries. May also process incentives, input incentive information into the system, audit shipper detail, correct suspense detail, prepare billing adjustments, and perform research. Additional duties may also include general administrative tasks. Microsoft Office, especially Excel, required. Problem solving, analytical, written, and verbal communication skills a must. Prior office experience is preferred.

    Hours: 8:00am to 4:30pm Mon-Fri
    Pay: $15.45/hr

    Stop your job search and apply today. Do you need more information? Contact me at Cheryl.snowden-wright@manpowergroup.com. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Onalaska
    Job Type : Permanent
    Date: Wednesday, 16 October 2019
    Do you enjoy working with a clients, assisting and providing excellent customer services? This position will assign, control and dispatch service technicians to a variety of clients across the country. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met. Duties include: Working with Service Suite 9, Ensemble, TRACS, MARTENS, NIBS, TIRKS, CIRAS, OTTO and Access Care systems to ensure system synchronization. Training is provided.
  • Valid City, State or Zip Code: Melbourne , Malabar , Melbourne Beach , Melbourne Village , Palm Bay
    Job Type : Permanent
    Date: Monday, 14 October 2019
    Looking for upbeat, positive, team player who likes to talk to people. If you are a people person and can type 35 wpm then we need need to talk. Immediate permanent position for the right person. Must be able to work a flexible schedule with availability from 8am - 9pm and did I mention, you must like talking to people? Call me if you are serious about a career, not a job!
  • Valid City, State or Zip Code: Onalaska
    Job Type : Permanent
    Date: Wednesday, 09 October 2019
    Do you enjoy working with a clients, assisting and providing excellent customer services? This position will assign, control and dispatch service technicians to a variety of clients across the country. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met. Duties include: Working with Service Suite 9, Ensemble, TRACS, MARTENS, NIBS, TIRKS, CIRAS, OTTO and Access Care systems to ensure system synchronization. Training is provided.