Experienced Switchboard Operator needed ASAP Part time!

Industry

Call Center and Customer Service

Advert ID

USA_439721

Location

St. Louis

Job Type

Permanent

Hours

Full-Time

Salary Range

USD12-14/hr

No. of Openings

1

Branch Information

Saint Louis, MO - (USA) 622 Emerson Road Suite 110 MO Creve Coeur , MO - 63141 Phone : 314-721-2152

ContactNumber

314-721-2152

Job Description

We have a VERY large client in the downtown St Louis area that is seeking a Part-Time Switchboard operator! Start ASAP! Weekly pay! Free College courses with Manpower! This position pays $12-14 per hour based on experience. RESUME IN WORD FORMAT REQUIRED!

(This is 25-hour per week position, where the person will work 5 hours per day, Monday through Friday. Since it is just a team of 3 people, often times this person will need to fill in for a teammate on PTO and work a full 8-hour day.)



Description:

* Represent the company as the first voice of the company in a positive, welcoming manner, treating every call as a priority

* Pleasantly and professionally answer and route a high volume of incoming calls to appropriate extensions, screening calls as necessary

* Assist callers to determine who should receive their call

* Attempt to diffuse angry/hostile callers and engage appropriate internal teams to manage the situation

* Develop and maintain an understanding of the roles and responsibilities of the various organizations within Nestle Purina

* Submit work orders for personnel moves/adds/changes

* Manage conference call lines

* Maintain directory information

* Troubleshoot phones, headsets



Required skills :

* Must be able to pass compliance's such as: Background check and Drug Screening

* Excellent Communication skills

* Courteous, patient and helpful

* Demonstrate professionalism at all times

* Ability to sit for long periods of time

* Highly developed keyboarding skills

* Ability to understand callers not speaking English as their first language

* Good analytic skills

* Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

* Ability to multi-task

* Ability to work in a team environment

* Flexible working hours (cover full shifts due to absences)

* Reliable

* Punctual

* Ability to complete other duties as assigned



Interested? Email your resume with a current phone number right away to: jennifer.johnson@manpower.com