Bilingual(Eng/Fre) IT Helpdesk

Industry

IT

Advert ID

CAN_463192

Valid City, State or Zip Code

Markham

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD18.00/hr

No. of Openings

1

Branch Information

Markham, ON - North - (CAN) 3600 Steeles Avenue East ON Markham , ON L3R 9Z7 Phone : -

Branch Phone Number

-

Job Description

This position supports the objectives of the I.T. team, and in particular, providing exceptional customer service to our internal customers through technical support on all I.T.



Qualifications:

- Bilingual in both French and English (oral and written)

- Enjoy working with computers and you have relevant experience

- Have experience in a call center atmosphere

- Good attention to details

- Can successfully pass a criminal back ground check



Are you:

- High in energy, organized, hardworking and articulate person who likes to solve problems and have fun in the process

- Strong in troubleshooting and problem-solving

- Excellent communication and phone skills - Fluent in English (Written and verbal)

- Comfortable providing user support on data networking

- Post-Secondary education - Computer Systems, Software Programming, or Information Technology



Overview of responsibilities:



- Provide first and second level support for clients that call in with various issues

- Respond to IT requests



Participate in a project with a team united and focused on success and the future, do not hesitate to apply.